.jpg)
Terms + Conditions
Please read through the Terms and Conditions relating to booking with Tranters Events
Tranters Events acts as an Event Planning company which covers-
Full end to end event planning solutions, Event coordinating and Event Design.
Booking Fee
A booking fee is due in order to confirm any agreed event. The booking fee is non-refundable as planning will begin imminently, and the agreed date will be held in our calendar. Any booking fee amount will be deducted from the final due balance.
The full balance of the event will be due 30- 60 days before the event date. All payments made to Tranters Events Ltd will receive a Receipt of Payment with details of your updated final balance.
​
Booking Fee Breakdown
The booking fee amount for event coordination and room design is £150.
The booking fee amount for a luxury picnic package is £50.
​
For large events, the booking fee will be calculated in the form of a quote to the scale and planning hours required for your event.
Cooling Off Period
We understand life happens. If circumstances change, or you change your mind; there is a 7 day cooling off period from the date you book which allows for a refund in full.
​
Deposits
If booking Tranters Events as a room dressing/event design service - A refundable deposit is due for every booking and returned to the customer 48-72 hours after the event to the account/card used for the event booking. Breakages and damages will be charged fairly and accordingly per item and the remaining balance returned to the customer.
The deposit amount for events is £100. The deposit amount for a Luxury Picnic Packages is £50.
​
Can you source additional services?
Absolutely. Tranters Events can provide caterers including hot and cold options, occasion cakes, snack bars, mobile bars, balloon décor etc. Tranters Events work in collaborating with other excellent event services and entertainment providers to ensure all aspects of the event is of the highest quality. Please request this upon booking and the price will be included in the invoice marked under ‘Other Services’.
My event is outdoors - What if it rains?
Weather will be checked running up to the event and the event date can be changed up to 7 days before. If the date is changed due to weather, we will prioritise your event on the next available date. We highly recommend having an indoor alternative location for your event. If it rains on your event date before set up, we will set up in your alternative indoor location. Alternative indoor location must be within the same postcode area. If it rains during your event after set up, Tranters Events may be unable to make changes. You will not be charged from your deposit for unexpected weather damages.
​
What if my date changes?
If your event date changes, you are able to request a date change before the final payment is due, 60 days before your date. Please understand that your new date may not be available in our event schedule however we will work with you to find another suitable date. Any monies paid to Tranters Events Ltd will be refunded minus the booking fee paid. Any deposits paid to external vendors/services will be lost. Any requests to change the date within 30 days of your original event date cannot be refunded. If external vendors or services have been booked, you may lose your deposit for their individual services. This cost will be recovered from the contingency fee listed in the budget.
​
Your Privacy Matters
Tranters Events is a company which values privacy and works on trust at our core. No matter the size or scale of your special day, Tranters Events respects the privacy of our clients. We therefore will never share personal or financial information or any other sensitive data with fellow clients or the public.
​
Tranters Events reserves the rights to share and capture our creative works on our website/socials and document our events as part of our working portfolio in any way. We will not share any imagery of minors faces.
​
​
Booking Process - Event Coordination and Event Design
​
Get in touch with your event request. Reach out if you have any questions or would like to discuss anything, we are here to help and we want to ensure all details are right for you. Once you’re happy to book, please be sure to share the essential details.
Location
Date
Contact Details and email
Number of Guests
Occasion
Theme/Colours
Add on requests from our website.
Secure your Date
We will confirm all event details via email. A non-refundable booking fee of £150 is due to secure your date along with a £100 refundable deposit. Please note your event is only booked after this has been received. The booking fee payment is non-refundable as planning for your special day begins as soon as you book, we also begin to book your services and other vendors.
Receive Your Booking
Confirmation via email including receipt for your payment and all requested details of your special day. If any additional services are agreed after this, you will receive a revised invoice with the new amount left to pay.
​
24 Hour Reminder including set up times, arrival times, location, themes, other booked services (balloon arches/catering/entertainment etc)
Luxury Picnic Package
Get in touch via email or through the website and provide the below details. Reach out if you have any questions, we are here to help.
Date and Location
Contact Number and email
Number of Guests
Occasion
Theme/Colours
Add on requests from our website.
Secure your Picnic Date
We will confirm all event details via email. Please check all details. A deposit of £50 is due to secure your picnic date. Please note your event only booked after this has been received. This is non-refundable as planning for your special day begins as soon as you book. All major credit cards accepted, or bank transfer.
Receive Your Booking Confirmation via email including receipt for your payment and all requested details of your special day.
30 Day Reminder to clear the remaining balance 30 days before the event date.
24 Hour Reminder including arrival times, location, themes, other services.
Above all, Thank you for choosing to book with Tranters Events ltd
Company number 16396711